Repair Tickets, Quotes and a Shop Website for Computer Repair, Made with AI

Mythex builds computer repair shop software from a description: a ticket for every device at intake, quotes the customer approves online, a status page they can check instead of phoning, and parts tied to the job they were ordered for. It can also build your shop website, and everything publishes to a public link with its own database.

What a repair bench needs to track

A repair shop's trouble is rarely the repair. It is the laptop on the shelf with a sticky note, the charger nobody wrote down, the password told across the counter, and the job stalled for nine days because the customer never answered about the quote. Good repair software records intake properly: device, serial, fault as described, accessories left and condition. It holds jobs in clear states such as diagnosing, waiting for approval, waiting for parts and ready, and it keeps sensitive details like login passwords out of general notes. Business clients add another layer, with several machines each and warranty dates that tell you when replacement makes more sense than repair.

Intake records with device, serial, fault, condition and accessories left
Job states that show what is waiting on the customer and what is waiting on parts
Quote approval recorded before work starts
Passwords stored where only technicians can see them, then deleted
Parts reserved for a specific ticket
Device history per customer and per business client

What you can build for computer repair shops

A repair status page customers check instead of calling

Each customer gets a link to their ticket showing the device, the current status, technician notes meant for them and any quote waiting for approval. They approve or decline in one click, and the decision is saved with a timestamp. Business clients log in to see every machine they have with you and its service history.

Build a customer portal for my computer repair shop. Each repair ticket has a status (received, diagnosing, awaiting approval, awaiting parts, repairing, ready for collection). Customers open their ticket link to see status and approve or decline a quote. Business clients log in to see all their devices.

Intake and ticketing that ends the sticky-note shelf

Every device that comes through the door gets a ticket: customer, device model, serial number, the fault in the customer's words, condition, and accessories left such as charger, bag or external drive. A technician-only field holds any password you need for testing, cleared when the device is collected. Filters show jobs waiting on approval, so the morning chase list writes itself.

Make a repair ticketing app for my computer shop. At intake record customer name, phone, device, serial number, fault description, condition notes and accessories left. Add a password field only technicians can see, which is cleared when the job is marked collected. Show a list of jobs waiting on customer approval.

Repair and custom-build quotes with recorded approval

After diagnosis, build a quote with parts, labour and the diagnostic fee, noting whether the fee comes off the final bill. Custom PC quotes list each component. Data recovery quotes say plainly that recovery is not guaranteed and can offer a lower fee if nothing useful comes back. The customer's approval is saved before anyone picks up a screwdriver.

Create a quotes app for my repair shop. A quote has line items for parts and labour, the diagnostic fee and whether it is credited, and a notes box. For data recovery quotes add a standard 'recovery not guaranteed' note. Customers approve online and the approval date is saved.

Parts tied to the ticket they were ordered for

Track drives, memory, power supplies, batteries and chargers with stock levels. When a part arrives for a specific repair, tag it to that ticket so it does not end up in a walk-in job. Refurbished machines get serial numbers and condition grades, and common chargers carry a reorder level.

Build a parts inventory for my computer repair shop with drives, RAM, power supplies, batteries and chargers. Parts can be reserved for a repair ticket number. Track refurbished laptops with serial, specs and condition grade, and warn when common chargers fall below 3 in stock.

A shop website that explains the diagnostic fee

Group services by laptop repair, desktop repair, virus removal and data recovery, and put the diagnostic fee and what it covers in plain view. Customers accept the fee more readily when they know it comes off the bill. Add business support if you offer it, and a custom PC page with example builds.

Make a website for my computer repair shop with service pages for laptop repair, desktop repair, virus removal and data recovery, a clear section on our diagnostic fee and how it is credited, a custom gaming PC page with three example builds, and a contact form.

Drop-off and on-site appointments

Customers book a drop-off slot and tell you the device and fault in advance, so intake takes a minute at the counter. Business clients book on-site visits, and data recovery consultations get longer slots. The booking flows straight into a ticket.

Build a booking page for my repair shop: drop-off slots every 20 minutes, on-site visits for business clients in 2-hour blocks, and 45-minute data recovery consultations. Ask for device type and fault, and create a repair ticket from each booking.

Handling customer passwords and data

Repair shops see personal files, saved logins and business data every day. Keep passwords out of free-text notes, store them in a field only technicians can open, and clear them when the machine is collected. Ask Mythex to build staff roles so the front counter cannot see technician-only fields. For data recovery, record what the customer asked you to recover and where you returned it. Check your local data protection rules for how long to keep customer records.

Technician-only password field, cleared at collection
Separate roles for counter staff and technicians
A note of what data was recovered and how it was handed back

What to put in on day one

Start with intake and job status, because that is what stops machines going missing on the shelf. Enter today's open jobs by hand or import a spreadsheet, then turn on the customer status page so people stop phoning. Quotes and parts come next. The dashboard, showing turnaround time and jobs waiting on approval, is worth adding once you have a few weeks of tickets in it.

Questions

Can customers check their repair status online?

Yes. Each ticket can have a customer link showing status, customer-facing notes and any quote to approve. It cuts down the 'is it ready yet?' calls.

Can I print intake labels or tickets?

Yes, you can ask for a printable intake ticket with the job number, customer and device, laid out for a label or A4 printer. Your browser handles the printing.

Can I take deposits for custom PC builds?

Yes. Mythex can build deposit invoices or a checkout using a payment provider account you connect. Taking a deposit before ordering a graphics card protects you if the customer changes their mind.

Do I need to code?

No. You describe the app in plain language and Mythex builds it with a live preview. Want another status or field? Ask for it in chat.

How much does it cost?

You can build and publish on the Free plan with no credit card, using daily credits. Pro is $25 a month and adds a custom domain, code editing, export and more credits.

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