A Pharmacy Website That Takes Repeat Requests and Clinic Bookings Off the Phone
With Mythex a community pharmacy can build a website where customers request repeat prescriptions and check when they are ready, book flu jabs and health checks into protected clinic blocks, order everyday products for click and collect, and always see the right opening hours. Describe your pharmacy in chat, review the preview and publish.
Mornings lost to the phone
A community pharmacy's morning is repeat prescription requests, half of them by phone, and calls asking whether yesterday's request is ready. Then a customer needs advice at the counter, the pharmacist is called back to the dispensary, and the queue grows. Flu season adds vaccination clinics, mostly walk-in, on top of everything. Opening hours change around public holidays and the website still shows the old ones. A pharmacy needs a simple way to take routine requests and appointments online, a visible status for each request, clinic time kept apart from the dispensing rush, and a rota that never leaves the dispensary without a pharmacist.
- Repeat prescription requests with a visible status
- Clinic appointments in quieter blocks
- Click and collect for everyday products
- Correct hours, especially on public holidays
- Pharmacist cover planned first on the rota
- Short-dated stock reviewed monthly
What you can build for pharmacies
Repeat requests with a status customers can check
Registered customers request their regular items online and see each request move from received to with the surgery, being prepared and ready to collect. The page says how many working days a request usually takes. Staff work from one list instead of phone notes.
Build a repeat prescription request portal for my pharmacy. Customers log in, choose items from their regular list or type one, and see status: received, sent to surgery, being prepared, ready to collect. Show the usual turnaround in working days. Staff see all requests in one list and update status.
Flu jabs and health checks in protected blocks
Clinical appointments run in set mid-morning and afternoon blocks, after the prescription rush. Each service has its own length and pre-screening questions.
Make appointment booking for a pharmacy with flu vaccination, blood pressure check and medication review. Appointments only run in clinic blocks from 10:30 to 12:00 and 14:00 to 16:00, each service has its own length and screening questions, and customers get a confirmation.
Click and collect for everyday items
Skincare, vitamins, baby care and travel essentials ordered online and collected at the counter, with a list for staff to pick.
Create a click and collect shop for a pharmacy with skincare, vitamins, baby care and travel items. Customers pay online or at collection, and staff get a pick list with order status.
A rota built around pharmacist cover
Pharmacist shifts placed first, with warnings for any opening hour without one, then counter and dispensary staff at the busiest times.
Build a staff rota for a pharmacy. Every opening hour must have a pharmacist; warn about gaps. Then add dispensers and counter staff, with extra cover from 9 to 11 on weekdays.
Hours people can trust on a holiday morning
Opening hours with public holiday exceptions entered ahead, services, how to request repeats and a list of out-of-hours options.
Build a website for our community pharmacy with opening hours and public holiday exceptions I enter in advance, services offered, how repeat requests work, and a page of out-of-hours options when we are closed.
Short-dated stock each month
Retail stock with expiry dates and a monthly list of items expiring soon to move forward or return.
Make an inventory list for pharmacy retail stock with expiry dates, quantities and suppliers, and a monthly report of items expiring in the next 3 months.
Health information and what stays in your PMR
Prescription requests and clinic screening answers are health data. Use customer logins, staff roles and the minimum details needed. Keep dispensing and clinical records in your existing patient medication record system; Mythex does not claim HIPAA or similar certification, so check the rules for your country and professional body before deciding what the app holds.
- Only what is needed to process a request
- Clinical records stay in your PMR
- Check local rules for online pharmacy services
Spread the flu season
Open flu jab booking before the season starts and tell regulars at the counter. Appointments in clinic blocks mean fewer walk-ins in a small shop and a pharmacist who is not pulled two ways.
Questions
Can customers request repeat prescriptions online?
Yes. Build a request form with status updates. How requests reach the prescriber depends on your local system, so the app can track the steps your pharmacy already follows.
Can customers book flu vaccinations?
Yes. Set clinic blocks, service lengths and screening questions, and customers book a time online.
Can I sell medicines online?
Selling medicines online is regulated in most places. Many pharmacies start with everyday non-medicine products for click and collect; check the rules before listing anything else.
Do I need to code?
No. You describe what you want in chat and change it the same way.
What does it cost?
Free lets you build and publish with no card. Pro is $25 a month for a custom domain, more credits and code export.
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